Refund Policy

We understand the importance of a clear return policy. However, we cannot accept returns due to the nature of the research products we sell. This policy is mentioned in our terms and conditions.
The primary reason we don't accept returns is that we are unable to resell an item as outlined in the "Exemptions to online returns" section.

If you've paid for an order that hasn't been shipped yet and wish to cancel for a refund, we're here to assist. Please get in touch with us using the contact form on our website.